Outlook Email Service Outage Reported Nationwide; Microsoft Confirms Issue

Outlook email service outage: Users across the United States reported problems with the Outlook program and app on Downdetector on Thursday, with complaints surging past 65,000 at one point. Microsoft confirmed the issue via its Microsoft 365 status account, affecting Exchange Online mailboxes and related services.

Outlook email service outage, Digi Mart USA News (United States): Users of the Outlook program and app nationwide reported outage issues with the email service.

On the Downdetector web service Thursday, Outlook users reported issues accessing Exchange Online mailboxes, loading Outlook.com or web apps, sending and receiving emails, viewing calendars, and logging into Microsoft 365 services.

Such complaints surged past 65,000 at one point, with the issue surfacing shortly after noon. No causes for the outage have been pinpointed.

Microsoft confirmed there were issues via @MSFT365Status on the X social media platform: “We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. More details can be found in the Microsoft 365 admin center under EX1550543.”

The company added: “While we’re working to mitigate impact, we’ve confirmed the issue may affect Microsoft 365 service connectivity for users in any region, more information will be provided in the Microsoft 365 admin center under EX1550543.”

According to information on the Microsoft admin site, “The incident is currently classified as Service Degradation, and Microsoft is actively investigating and working to mitigate the issue.”

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