M1 data breach, Digi Mart USA News (Singapore): Local telco M1 said on Nov 6 that it had suffered a data breach on Oct 30. The compromised data includes customer names, identity card details, dates of birth, mobile numbers, email addresses and addresses.
The telco said no payment card details, financial or banking information, or customer account access had been compromised, and that the breach has since been contained. M1 did not say how many customers were affected.
M1 said its services and business operations were unaffected throughout the incident. It will alert affected customers via email or letter.
“M1 takes the security and confidentiality of information entrusted to it very seriously, and has been working closely on the ongoing investigations with the relevant authorities and third-party specialists,” the company said. “Customers are encouraged to remain vigilant and exercise caution when responding to unsolicited calls, messages or e-mails.”
Customers should verify the identity of anyone who contacts them through official channels, M1 added.
In a media reply on Nov 6, the Personal Data Protection Commission said it is aware of the incident and is investigating the case. The Straits Times has contacted M1 for more information.
