Microsoft Outlook outage, Digi Mart USA News: Thousands of users have reported major issues with one of the world’s most popular email services this evening. Microsoft Outlook appears to have suffered a significant outage, with more than 60,000 people reporting problems.
The issues include error codes and frozen screens when trying to send an email. Some users are being met with a ‘Failed to fetch’ error, which occurs when a browser sends a request to a server and fails to hear back.
Microsoft confirmed the outage is impacting mailboxes through multiple connection methods in the Americas. There is no indication of how long the problem could last.
The company said on X: “We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. More details can be found in the Microsoft 365 admin center under EX1550543.” It added: “While we’re working to mitigate impact, we’ve confirmed the issue may affect Microsoft 365 service connectivity for users in any region, more information will be provided in the Microsoft 365 admin center under EX1550543.”
One frustrated user wrote on social media: “Very wordy way of saying ‘we’re down and don’t know when we’ll be back up.'” Another said: “Outlook and Teams are both down. Can’t really do my job without either and I have a Teams meeting in 45…”
The company directed people to its Microsoft 365 admin centre, but social media users said that was also down. One said: “Even the status page isn’t working.”
More than 60,000 people in the US were experiencing issues with Outlook, with problems first appearing at 4pm. In the UK, more than 3,300 reported issues within 20 minutes after the first complaint was raised at around 5.20pm, according to outage tracker Downdetector.
